A few things you might be wondering.

Room size is only the starting point. Ceiling height, insulation, glazing, sun exposure and how you use the space also affect capacity. A split system suits individual rooms, while a ducted system can serve several rooms with zoning. Ask for a site assessment before choosing a model.

DEZ Group provides installation enquiries for split systems, multi-split and ducted air conditioning. Tell the team about your property, rooms and preferred brand so they can confirm a suitable system and installation scope.

Check the remote is set to cool, the target temperature is below the room temperature and the accessible filters are clean. Restricted airflow, a refrigerant leak or an electrical fault may need a qualified technician. Do not open electrical panels or handle refrigerant yourself.

Follow the manufacturer’s schedule and clean accessible filters as instructed. Usage, dust, pets and commercial operating hours can change the maintenance needs. Ask our team to recommend a service interval for your system and environment.

No. The form sends a booking request. The team must contact you to confirm the appointment, service area and any applicable call-out or assessment charges.

Installation requirements differ between properties. Product prices are imported from the existing catalogue and should be confirmed with the team, including GST, delivery and installation inclusions, before ordering.

Yes. DEZ Group is available 24 hours a day, 7 days a week for air conditioning services and support. Call or message us on WhatsApp. Our team will discuss your issue and confirm the next appointment details.

DEZ Group serves Brisbane and surrounding suburbs. Share your suburb and postcode so the team can confirm coverage and appointment availability.